1. Who we are
Local Growth Studios ("we", "us", "our") provides website design, rebuilds, audits and related digital services to local businesses in the UK. For any questions about this policy or your data, contact us at hello@localgrowthstudios.com.
2. Information we collect
- Contact details you submit through forms (name, business name, email, phone, website URL, location).
- Project information you share with us (briefs, content, access credentials provided for project work).
- Account data if you create a login (email address, authentication tokens).
- Technical data such as IP address, browser type, device information and pages viewed.
- Cookies and similar technologies used for essential site functionality and analytics.
3. How we use your information
- To respond to enquiries and deliver the services you have requested.
- To send service-related communications, quotes and invoices.
- To improve our website, services and customer experience.
- To comply with legal and regulatory obligations.
4. Legal basis for processing
We process personal data under one or more of the following lawful bases: your consent, performance of a contract, our legitimate interests in operating and promoting our business, and compliance with legal obligations.
5. Sharing your information
We do not sell your personal data. We may share information with trusted service providers who help us run our business (for example hosting, email, analytics and payment processors). These providers are bound to handle your data securely and only for the purposes we specify.
6. Data retention
We keep personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce agreements.
7. Your rights
Subject to UK GDPR, you have the right to access, correct, delete, restrict or object to our processing of your personal data, and to data portability. To exercise these rights, email hello@localgrowthstudios.com. You may also lodge a complaint with the Information Commissioner's Office (ICO).
8. Security
We use appropriate technical and organisational measures to protect your information. No system is 100% secure, but we work to follow industry best practices.
9. Cookies
We use a small number of cookies and similar technologies. Strictly necessary cookies (for example, remembering your cookie choice and keeping you signed in) are always on. Analytics and marketing cookies only load if you opt in via the cookie banner or the "Cookie preferences" link in the footer.
For the full list of cookies we use, why we use them, and how long they last, see our Cookie Policy.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page with a revised effective date.
11. Contact
Questions about this policy or your personal data? Email us at hello@localgrowthstudios.com.